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Support and Maintenance of Your University’s Salesforce Org: Staffing Recommendations

Cloud 4 Good

Just like any technology, realizing success on the Salesforce platform takes careful maintenance, dedication to change management, and intentional roadmap planning. We recommend a layered approach to staffing your Salesforce org so that end-users have support at multiple tiers. What Kind of Support Staff Do You Need?

Org 111
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Tech Across Your Org: Social Media Collaboration Across the NYC Elder Abuse Center

NTEN

everyone will need training in order to realize efficiencies and goals. The Center developed a social media strategy, but did not finalize it until after a half-day staff meeting to review the plan and think about the realities of implementation. Important points from the trainings are also placed into the Resource List.

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A Closer Look at Nonprofit Technology Benchmarks: Staffing Ratios

NTEN

While we took a look at the number of tech staff benchmark in the first post in this series, I'd like to now turn to the org staff-per-tech staff benchmark. That means that tech staff at larger organizations generally have a larger number of staff they need to support with training, help desk requests, hardware and software updates, etc.

Ratio 67
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Support and Maintenance of Your University’s Salesforce Org: Leading Through Governance

Cloud 4 Good

In part one of our Support and Maintenance of Your University’s Salesforce Org blog series, we explored long-term maintenance and success strategies, starting with best practices related to staffing your Salesforce instance. Change Management: Managing the change within the project lifecycle or overall organization.

Org 115
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Forget the Tech, Let’s Talk Mission

NTEN

Perhaps one of the most challenging questions a nonprofit can ask is, "What should our org's commitment to the use and leverage of technology actually be?" How does the orgs technologist bring synergy while leaving the techno-babble behind? Train staff in the use of the organizations technology. and the mission.

Tech 62
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Nonprofit Consulting Firms: 26 Leaders in Their Spaces

DNL OmniMedia

There are a few general steps that you should follow when looking to hire a nonprofit consulting firm for any type of project: Review your needs. Review your candidates. Review their proposals. Develop a basic scoring system for each key stakeholder to use when reviewing and ranking each proposal.

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Shifts in Nonprofit Finance: Looking Back at 30 Years of Evolving Technology

sgEngage

It was clear from the conversation that managing change requires more than new hardware and software. In order to best serve the needs of your organization, nonprofit financial leaders must think through how they can empower intentional change management in their people and processes as well as technology.