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Social CRM, part 1

Zen and the Art of Nonprofit Technology

I’m hoping that someone (hint, hint) will write the blog post or report taking off on this work, and articulate the major nonprofit use cases for Social CRM. How do you know what percentage of your donors or constituents are on social media at all (twitter, facebook, myspace, linkedin?).

Social 165
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11 Qualities of an Effective Social Media Manager

Nonprofit Tech for Good

The best social media practitioners express their personalities with a dash of attitude and a bit of flair, and are comfortable articulating their opinions online. Doing something different with a set of tools that tens of thousands of other nonprofits also use is the trademark of an exceptional social media manager.

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Betting on Braincake: Interview with Jen Stancil

Museum 2.0

So how do you design for that kind of maturity, and for kids who want a MySpace? We didn’t want to build MySpace. One of the vendors made a proposal to us with the phrase: “It’s MySpace meets NASA." For lots of people, it's overwhelming to jump in and embrace social networking as a basis for an educational tool.

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The One-Look Virus and Immersive Environments for Teaching and Learning

Beth's Blog: How Nonprofits Can Use Social Media

I don't think she is saying SL is a fad that will go away as other people without her depth of knowledge have articulated. If Danah is so deeply rooted in social spaces, like MySpace and others, it???s She is also saying that virtual worlds are not for everyone which is definitely true. s no wonder she does not see SL as a next step.