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Customer Experience Plays Marketing as a Long Game

.orgSource

Prioritizes outcomes—views customer satisfaction as the significant metric of success. According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Seeks solutions—products and services are designed to solve members’ challenges.

Game 44
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Virtual Platforms for Good: Empowering Individuals

Beth's Blog: How Nonprofits Can Use Social Media

I wanted to highlight a couple of observations that Lucy Bernholz makes in her analysis of yesterday's discussion about philanthropy in Second Life by the MacArthur Foundation. I was also surprised to read this post by the Web Metrics Guru, not the usual type of blog that covers the nonprofit world or philanthropy.

Virtual 50
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Is Your Nonprofit Using Data to Boost Productivity?

sgEngage

The unfortunate truth is that Americans are constantly inundated with productivity pressure —productivity in the workplace, productivity at home, productivity while maintaining a healthy work-life balance, productivity in a remote work environment, productivity when returning to an office. the list goes on. Why do this?

Product 83