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How To Survive And Then Reset To Ultimately Thrive

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The book brings together more than 15 years of Homkes working directly with high-growth companies of all sizes and across a wide variety of industries. The offense team began the Reset with active learning and experimentation while the defense team maintained the Survive metrics, ensuring they moved successfully with an engaged team.

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Groundswell Book Club Part 3: Energizing

Museum 2.0

AUGUST 21, 2008

Fred created the Net Promoter Score, a metric related to the number of people who answer affirmatively to the question: "How likely are you to recommend X to a friend or colleague?" There are experts in every industry, from books to film to art, and they have an important voice in the selection and presentation of content.

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Museum Review Rate Voice 20
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