Data in the Museum: Experimenting on People or Improving Their Experience?
Museum 2.0
FEBRUARY 18, 2015
Every few months, a major news outlet does an "expose" about data collection on museum visitors. Even as the reporters acknowledge that museums are trying to better understand and serve their visitors, there''s a hint of menace in headlines like " The Art is Watching You. " I thought this sounded great: better data, useful research.
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