Navigation by Recommendation: Lessons Learned from a Little Experiment
Museum 2.0
NOVEMBER 16, 2010
Do you interrogate the map? In many cases, we ended up in long conversations with visitors, but that was always driven by their interest in telling us more about what they liked, why they were at the museum, etc. The cards are ok, but the people (and the conversations) are what matters. Create a plan for yourself?
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