Comparison Influence Rate Ratio 
Beth's Blog: How Nonprofits Can Use Social Media
OCTOBER 19, 2007
When standard metrics are discussed, people easily fall into the "mine is bigger or better than yours" comparisons or "numbers data out of context thinking." Think Nielsen Ratings ). The categories were audience, engagement, loyalty, influence, and action. What is your post to comment ratio?
Connection Cafe
DECEMBER 5, 2017
The focus shifted to a new set of key performance indicators (KPIs), including: File size and donor file coverage ratios. Donor retention rates across lifecycles. The study provided insights, such as low customer service ratings from donors who called our 800 number—especially donors who called outside of East Cost business hours.
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