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Leading the Participant

Museum 2.0

Each time the students decide what to do, the young Reagan picks up a red phone and presses either A or B. That said, I sympathize with the challenges involved in designing something like this--challenges we faced again and again when I was working on the Operation Spy immersive experience at the International Spy Museum.

Grenada 48
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Groundswell Book Club Part 4: Customer Support

Museum 2.0

This week, we're covering the fourth objective in Charlene Li and Josh Bernoff's book Groundswell : supporting (chapter 8). This chapter is perhaps the most surprising in the book, because it focuses on tools and techniques that predate Web 2.0 Why should museums care about customer support? by years: customer support forums.

Support 20
professionals

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The #1 Skill Nonprofit Professionals Should Focus on in 2021

DipJar

Others are looking at no demand at all, and with it, no revenue, because their mission involved gathering large groups of people in places like theaters, galleries, and museums. How staff members answer the phone, whether the walls look bright, if your waiting room is inviting—these aren’t trivial. Mary’s University of Minnesota.

Skills 98
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Pointing at Exhibits, Part 2: No-Tech Social Networks

Museum 2.0

I've spent the last two weeks working on the third chapter of my book about network effects of social participation. And it's brought me back to a blog post I wrote a year ago about the Science Museum of Minnesota's Race: Are We So Different? But designing an entire museum that functions this way probably isn't your goal.

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[VIDEO] Keeping Your Donor Database Healthy, Wealth, and Wise

Bloomerang

Yeah, the Whaling Museum in New Bedford. I’ve been to the Whaling Museum in New Bedford. Mary’s University of Minnesota. My phone number. From 2018 - 2020, she served as the Director of Communications for the Public Relations Society of America's local Hoosier chapter. That’s right. Robin: Yes.