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Solving the Salesforce Talent Gap

Cloud 4 Good

SEPTEMBER 22, 2021

I was what they call an “accidental admin” within a small nonprofit organization trying to self-implement a CRM that would manage donors and volunteers. In 2020, Gartner ranked Salesforce the #1 CRM for the 8th year in a row, with greater market share than the next nine competitors combined. It’s experience that matters most of all.

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Game On: How Gamification is Changing the Sector

ASU Lodestar Center

MAY 24, 2016

Pop-up messages as reminders, rewarding users for their engagement, badges, progress bars, and even weekly challenges drive a little competition to keep users on their toes. Brian Burke, VP of Research at Gartner, defines 7 key considerations when designing the player experience for gamification: Business Outcomes and Success Metrics.

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