Arts Kansas Phone Technique 
Eric Jacobsen Blog
NOVEMBER 16, 2010
. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Timm that you can use to evaluate your organizations customer service via the phone: 1. Was the phone answered after two rings or less? Did the employee use an appropriate greeting? Don't Praise.
Eric Jacobsen Blog
SEPTEMBER 9, 2010
What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). •Do you have a calling tree with current cell phone numbers? Don't Praise.
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Eric Jacobsen Blog
DECEMBER 30, 2010
What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Return e-mails and phone calls promptly 29. Tailor your motivation techniques 61.
Eric Jacobsen Blog
SEPTEMBER 20, 2010
What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Quickly get answers when phoning your company? Make returns? Get pricing and terms?
Eric Jacobsen Blog
DECEMBER 18, 2010
What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Its so powerful I wanted to pass it along. Don't Praise.
Eric Jacobsen Blog
JULY 17, 2010
What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Turn off your cell phones! (so Include only decision makers and key implementers.
Eric Jacobsen Blog
JUNE 19, 2010
What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). The Five Points Of Professionalism How To Talk About Poor Performance With An Employe.
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