Customer Feedback in the Non-Profit Sector: Listening to Low-Income Consumers
Beth's Blog: How Nonprofits Can Use Social Media
JULY 9, 2012
Note From Beth: With the rise of mobile adoption and the primary use to access the Internet and social platforms, it is reaching across consumer segments of all income levels. And they will find the reviews of others helpful and empowering for their program and service decisions. It’s time for change.
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