The 5 Levels of Chatbot Safety & Unregulated Autonomous School Buses
Whole Whale
JUNE 1, 2023
For the relationship level, AI chatbot provides greetings and routes teens to human counselors who then provide advice. Low risk of direct harm from minimal AI functions, but the risk of delay in connecting teen to human support if chatbot malfunctions. The chatbot has no real understanding of the crisis details.
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