Remove Facilitation Remove Knowledge Base Remove Roles Remove University
article thumbnail

Support and Maintenance of Your University’s Salesforce Org: Staffing Recommendations

Cloud 4 Good

Let’s dive into the difference between these two roles: BA: This role is responsible for identifying functional requirements, maintaining technical documentation, building reports, and training and supporting end-users of multiple systems, including Salesforce. . These two roles can broadly be defined as follows: .

Org 111
article thumbnail

Game Friday: Treating Players Like Experts

Museum 2.0

I read a description this week of a new hidden object game that is based in a Mayan archeological dig. The reviewer called the storyline "intriguing" and described the player’s role as follows: “You are an archaeologist with a deep knowledge of Mayan culture investigating the demise of the last known Mayan family.” Oh, really?

Game 20