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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! For Phase 1, we aligned in this project by talking with key stakeholders to learn how they operate, what members need, and where they hoped to see improvements.

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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align.

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How Public Speaking Skills Can Help You Run Your Nonprofit

Achieve

In this guide, we’ll cover the internal and external benefits your nonprofit will receive when you and other leaders at your organization work on developing better public speaking skills. For example, you can deliver more relevant volunteer training sessions or distinguish between engaging with newer vs. older employees. For example:

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NTEN and SalesForce Screencast: Learnings About the Interview/Documentary Approach

Beth's Blog: How Nonprofits Can Use Social Media

I made a few tests to see how it might work I also got some advice from Jon Udell. I started my research on a listserv of practitioners for SalesForce Nonprofit version asking for case studies and examples. I also got an good idea of who to interview in more depth and some ideas for examples/case studies.