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[VIDEO] Raising More Money By Asking (And Answering) Better Questions

Bloomerang

So Fraser Green, great fundraiser in Canada who was working for an organization, left it. Steven: And I would call that evaluation, right, that’s us checking to see if we’re doing our work well, right. . Should I call you on the phone periodically? Will you make a phone call? So people get it. .

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How To Improve Customer Service With The Telephone

Eric Jacobsen Blog

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

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Is Your Crisis Management Program In Place?

Eric Jacobsen Blog

•Do you have a calling tree with current cell phone numbers? •How will you integrate into your plan your web site, Social Media, Twitter and customer care phone lines? 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. •Who will do what? •When will they do it?

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Good Sample Business Principles

Eric Jacobsen Blog

Quickly get answers when phoning your company? 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Is it easy for your customers to: Buy from you? Make returns? Get pricing and terms? Receive timely responses to their e-mails? How To Improve Customer Service With The Telephone.

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Great Year-End Advice For Leaders

Eric Jacobsen Blog

Turn off the television, turn off the cell phone and pay attention to the people around you. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. It is really hard to change a behavior, but it is possible if you are aware, patient and persistent in making a change.

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Run Better Meetings

Eric Jacobsen Blog

Turn off your cell phones! (so 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. I think making everyone stand forces them to be brief, bright and gone. July 18, 2010 6:58 PM Executive Coach Caroline Smith said. Can we add this for #6? Can't find it on Amazon. .

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How To Help Your Employees Click More At Work

Eric Jacobsen Blog

Keeping your office door open, communicating in person versus e-mail or via the phone, allows you to click more. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Sitting near the middle of a conference table brings you more clicking opportunities , as well.

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