Get Results When You Put Yourself in Your Donors’ Shoes
Connection Cafe
AUGUST 3, 2020
hjc has worked with dozens of nonprofits to ‘stand in the shoes’ of their constituents, a process known as Constituent Experience (CX) journey mapping. The result is relevant innovations and improvements that include people-focused and technology-focused solutions. Apply analytics to all your channels and uncover problems to be mapped.
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