Citizen Tech: Social Media in Disaster Response
Amy Sample Ward
FEBRUARY 19, 2011
It found that if they needed help and couldn’t reach 9-1-1, one in five would try to contact responders through a digital means such as e-mail, websites or social media. And finally, measuring impact as it reflects back on the priorities for responders as well as those working to engage the rest of the world in targeted support.
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