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Digital Analytics Basics: Free Online Academy from Google

Beth's Blog: How Nonprofits Can Use Social Media

Deep-dives into Google Analytics reports with specific examples for evaluating your digital marketing performance. It sounds like they have adapted the Khan Academy model. Taking self-directed and collaborative learning a step further is peeragogy. Best practices for collecting actionable data.

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Build a Digital Ecology–Promote IT Collaboration Across Your Organization

.orgSource

Task them with staying abreast of new developments that improve products, services, and customer-centricity. They should be role models who inspire colleagues to see from a different perspective. I suggest starting small with the goal of learning. Test and evaluate as you move ahead.”