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Digital Analytics Basics: Free Online Academy from Google

Beth's Blog: How Nonprofits Can Use Social Media

It sounds like they have adapted the Khan Academy model. Peer Instruction and the flipped classroom is a research-based, interactive teaching method developed by Eric Mazur at Harvard University in the 1990s. Taking self-directed and collaborative learning a step further is peeragogy.

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Build a Digital Ecology–Promote IT Collaboration Across Your Organization

.orgSource

It sounds instantaneous—as if you could type a few commands and new software would magically turn your organization into a super-powered generator of member engagement and delight. Understanding how other departments operate and empathizing with their needs is fundamental to making systems work effectively and creating buy-in.