Forum One

APRIL 13, 2023

This is a good point to get representative members of different teams in a room together to map out the current service delivery. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. Journey maps are a critical service design artifact.

Phase 46

Phase Design Service Storyboard 46

Forum One

SEPTEMBER 28, 2021

This is a good point to get representative members of different teams in a room together to map out the current service delivery. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. ? Journey maps are a critical service design artifact.

Phase 46

Phase Design Service Storyboard 46

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 7, 2006

The article takes the points in made in the Cluetrain Manifesto and relates them to presentations. It's a long article, but this quote resonated: You can learn a lot from presentation coaches and communication books, but this is not rocket science. In my woolgathering, I came across the Presentation Zen Blog written by Garr Reynolds.

Resource 50

Resource Storyboard Review PowerPoint 50