Facilitation, Knowledge, Knowledge Base and University

Support and Maintenance of Your University’s Salesforce Org: Staffing Recommendations

Cloud 4 Good

JULY 6, 2021

Tier 2 Competency: As a university expands enterprise-wide, the Salesforce tier 2 team should be comprised of both admins (1 admin per 50-75 users is Salesforce’s official recommendation) and developers. Build a Knowledge Repository. They typically have some advanced end-user skills, often in reporting, at least among SUs.

Org

Org Support Skills Knowledge

Game Friday: Treating Players Like Experts

Museum 2.0

SEPTEMBER 21, 2007

The reviewer called the storyline "intriguing" and described the player’s role as follows: “You are an archaeologist with a deep knowledge of Mayan culture investigating the demise of the last known Mayan family.” And where did I acquire this deep knowledge of Mayan culture? Oh, really? What does this statement really mean?

Game

Game Knowledge Museum Skills

Nonprofit Technology

Support and Maintenance of Your University’s Salesforce Org: Staffing Recommendations

Game Friday: Treating Players Like Experts

Webinars

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