This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Facilitation Remove Knowledge Base Remove Review Remove University
article thumbnail

Support and Maintenance of Your University’s Salesforce Org: Staffing Recommendations

Cloud 4 Good

JULY 6, 2021

They are also responsible for training end-users, reviewing and resolving or escalating tickets, managing licensing requests, building reports, and participating in functionality testing for their respective areas of expertise. . Knowledge should always be stored in a shared place so that all support agents that need it have access.

Org 111
Org Support Skills Knowledge 111
article thumbnail

Game Friday: Treating Players Like Experts

Museum 2.0

SEPTEMBER 21, 2007

I read a description this week of a new hidden object game that is based in a Mayan archeological dig. The reviewer called the storyline "intriguing" and described the player’s role as follows: “You are an archaeologist with a deep knowledge of Mayan culture investigating the demise of the last known Mayan family.” Oh, really?

Game 20
Game Knowledge Museum Skills 20
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 17,000+ professionals by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024