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Kintera Connect

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Kintera Connect August 15, 2007 I listened in on the call with Kintera folks about their new platform, called Connect. Basically, Kintera is taking directly from Salesforce ’s playbook.

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Platforms break open!

Zen and the Art of Nonprofit Technology

At first blush, although Kintera officially got out the door first, announcing Connect weeks ago, and delivering the APIs and docs on Friday, their play is a good start, but Convio, announcing Open tomorrow, appears to be ahead in terms of providing real openness. Kintera’s Connect has an API that can do some very important things.

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SaaS vs. Open Source

Zen and the Art of Nonprofit Technology

Constant Contact (a SaaS provider of email delivery) uses IBM DB2. Kintera uses something proprietary, as well as Convio. For open source, that translates into 10-15 hours of a consultant’s time- less than 2 days- where a vendor can provide unlimited support for an entire year. Other companies in the NP space are similar.

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Convio Open: How APIs May Change the Way You Work - Online Fundraising, Advocacy, and Social Media - frogloop

Care2

The only costs incurred will be from consultative services if the nonprofit doesnt have in-house developers. For example, many of our clients work with Heller Consulting. Other providers, such as Blackbaud may follow their lead. SH: Convio doesnt charge any extra licensing fees for Open APIs, so theyre free.

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Nonprofit CRM Trends Plus How to Choose an eCRM - Online Fundraising, Advocacy, and Social Media - frogloop

Care2

based nonprofits are faced with two extremes: on the one hand, there are large large players like Convio , Kintera , and Blackbaud and on the other hand there are smaller providers like DIA , FirstGiving , and NetworkForGood. Do you see opportunity in the middle ground? Philip King: We absolutely do!