Groundswell Book Club Part 3: Energizing
Museum 2.0
AUGUST 21, 2008
This week, we're covering the third objective in Charlene Li and Josh Bernoff's book Groundswell : energizing (chapter 6). They start by discussing the ROI of word-of-mouth recommendations. One of the most clever no-tech ratings system I've heard of is at a library in Sweden.
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