How To Handle Conflict In The Workplace
Eric Jacobsen Blog
JANUARY 30, 2017
I found particularly helpful in the book the definitions of the following five different types of conflict and then how best to deal with each: Problems to solve Disagreement Contest Fight Intractable situation Also helpful are the "consider this" questions asked of the reader in at the end of each chapter, along with the list of "homework" to do's.
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