Intuition vs. Data: How VolunteerMatch Uses Data to Change the Way It Makes Strategic Decisions
NTEN
MAY 4, 2011
The human mind, it turns out, is an extremely efficient manager of the chaos of life. While it may be obvious that programmatic strategy – decisions that affect your coworkers, your volunteers, or your organization's mission – shouldn't be based on "snap judgments", it's incredibly hard to make the human mind work any other way.
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