A Starting Exercise for Designing Online/Onsite Engagement
Museum 2.0
JANUARY 6, 2009
It's easy to (erroneously) extrapolate the linear, fixed experience of the museum visit to create comparably linear experiences that happen before the visitor shows up (in the plan a visit section of the website) and after the visitor leaves (when he or she might receive an email with a photo snapped at the museum). separately.
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