The Answer to Sean's Question: Tools for Effective Listening
Beth's Blog: How Nonprofits Can Use Social Media
JULY 17, 2007
" She gives examples of the listening deficits, but also the ways that social media tools can facilitate listening. Stop broadcasting messages they TiVo out anyway and hear what they have to say. Gavin wrote some excellent advice not too long ago on a listserv and if we're lucky, he'll write it up as a blog post).
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