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Never Say These Four Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice years ago in a column in the Kansas City Business Journal. The word "busy" gives your customer the impression they are a low priority. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level."

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Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice years ago in a column in the Kansas City Business Journal. The word "busy" gives your customer the impression they are a low priority. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level."

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Your Customers Don't Want To Hear These Four Words

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. The word "busy" gives your customer the impression they are a low priority. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level."

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Four Words Your Customers Don't Want To Hear

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. The word "busy" gives your customer the impression they are a low priority. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level."

article thumbnail

Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. The word "busy" gives your customer the impression they are a low priority. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level."

article thumbnail

Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. The word "busy" gives your customer the impression they are a low priority. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level."

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4 Words You Should Never Say To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice awhile back in his column in the Kansas City Business Journal. The word "busy" gives your customer the impression they are a low priority. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level."