Converting Emotional Donors to Monthly Donors
Connection Cafe
JANUARY 12, 2021
That donation they sent you gave their brains a shot of happiness chemicals. Nonprofits that build great relationships with their supporters focus on the other two, saying thanks and reporting on the results of their largess. It requires more “you” than “we/us” in the messaging (a good rule of thumb: you/us ratio in a message of 3/1).
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