app request-for-proposal 
Tech Soup
MAY 16, 2017
In the larger IT world, the tool for doing this is an ROI analysis or return on investment case. An ROI analysis is a decision-making document for any IT purchase. The Narrative Part of an ROI Analysis. So it's no wonder that it's hard to ask your boss for the new technology your organization needs.
Connection Cafe
JULY 23, 2013
Be sure to understand the nature of any proposed “customization” first in order to avoid misunderstanding. 3rd-party applications, mobile apps, or integrations. How will change requests be handled: in-house or through a contractor? Development of new functional areas, objects, or tables within a system.
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