Nonprofit CRM Trends Plus How to Choose an eCRM - Online Fundraising, Advocacy, and Social Media - frogloop
Care2
JULY 10, 2008
One bit of evidence that this is working well is that our client retention rate is about 99%.and Philip King: Ask about their client retention rate: I think this is key. Ask about security: are they PCI Compliant (you can look this up on Wikipedia), and if so what level? I could go on and on but those are some key ones.
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