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What’s in My Inbox | How do you steward your monthly donors?

Pamela Grow

A few years back, I asked donor retention expert and copywriter Lisa Sargent for her advice on stewarding monthly donors, and here is what she said: Some “best practices” I’d recommend based on direct experience and personal research: 1.) In other words, what does your donor care look like? I’ve been a monthly donor to Wiki since 2022.

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The Ice Bucket Challenge Epilogue: Data

3rd Sector Labs

Did you know that the Ice Bucket Challenge has its own Wikipedia article ? Our donor retention CRM expert friends at Bloomerang would point out the importance of building a fundraising plan around donor retention, a plan that includes CRM technology designed for this purpose. Discussion and debate.

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Why is Skills Management Important?

Gyrus

Last week I defined skills management by referencing and summarizing an existing Wikipedia article. ” Again going to Wikipedia, here’s how it defines skill. . ” Again going to Wikipedia, here’s how it defines skill. In other words the abilities that one possesses.

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Listening Curriculum: Draft - What you think?

Beth's Blog: How Nonprofits Can Use Social Media

He notes that they have a 80% retention rate with members and "you can't do that without listening." There are many other readers - here's a comparison of features from Wikipedia. He encourages staff to listen on many different channels and to blog what they learn in order to share with members. Here's a few: Bloglines. Google Reader.

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Nonprofit CRM Trends Plus How to Choose an eCRM - Online Fundraising, Advocacy, and Social Media - frogloop

Care2

One bit of evidence that this is working well is that our client retention rate is about 99%.and Philip King: Ask about their client retention rate: I think this is key. Ask about security: are they PCI Compliant (you can look this up on Wikipedia), and if so what level? I could go on and on but those are some key ones.

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12NTC: Nonprofits and the Future of Internet Rights

Tech Soup

You might recall a day earlier this year when you were greeted with an odd blackout message instead of the Wikipedia entry for poutine. Many became aware of the movement against the Stop Online Piracy Act after the January 18 service blackouts started by Wikipedia and Reddit (with support from Craigslist and Google ).