Forum One

APRIL 13, 2023

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! For Phase 1, we aligned in this project by talking with key stakeholders to learn how they operate, what members need, and where they hoped to see improvements.

Phase 46

Phase Design Service Storyboard 46

Forum One

SEPTEMBER 28, 2021

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. We’ll illustrate each of these 4 phases with an example of how we’ve done this for one of our clients, an organization in the health industry that provides an education program for their members. Phase 2: Research.

Phase 46

Phase Design Service Storyboard 46

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 22, 2007

I made a few tests to see how it might work I also got some advice from Jon Udell. I got enough information to put together an outline and rough storyboard So, I had the overall structure for the 15 minute screencast. While I was in the final phase of editing, I realized that I really needed a quote from a particular person.

Screencast 50

Screencast Camtasia Interview NTEN 50