Listening Curriculum: Draft - What you think?
Beth's Blog: How Nonprofits Can Use Social Media
FEBRUARY 9, 2009
He notes that they have a 80% retention rate with members and "you can't do that without listening." There are many other readers - here's a comparison of features from Wikipedia. Once you have a policy around who will respond, you will get down to commenting and engaging in conversation. Here's a few: Bloglines. Google Reader.
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