Twitteracy (Twitter Literacy)
Beth's Blog: How Nonprofits Can Use Social Media
MAY 19, 2009
Sure, Twitter is banal and trivial, full of self-promotion and outright spam. That last point about "ongoing relationship" refers to ambient intimacy or the ability to feel like you know someone more deeply even though you may not have met face-to-face or only met once. It's called poetic license when writers do it!
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