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Using our heads

Michael Stein's Non-profit Technology Blog

In a couple of posts a few weeks ago, I warned that information that is just in people's heads and not shared organizationally cannot be considered organizational knowledge, and suggested the reuse of routine communications as a path to capturing this knowledge in a way that does not create endless new documentation tasks.

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Social Media and Nonprofits: The Line Between NGTD and ROI

Beth's Blog: How Nonprofits Can Use Social Media

Stephen Downes points to a post by Tony Karrer with disagreeing with some points in about the value of blogging in Thomas Davenport's book Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers. it becomes a wonderful resource for any organization to leverage as part of larger knowledge management solutions."

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