Measuring Engagement and Return on Relationships
Beth's Blog: How Nonprofits Can Use Social Media
MAY 3, 2009
Over the weekend, SobCon was taking place in Chicago and I wish I could have been there - (next year, Lis, I promise) KD Paine was there and follow her Tweets and KDPaine pointed me to her slide deck. There is also a detailed taxonomy for types of social media conversations. A slightly different approach than demonstrating impact.
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