The Answer to Sean's Question: Tools for Effective Listening
Beth's Blog: How Nonprofits Can Use Social Media
JULY 17, 2007
" She gives examples of the listening deficits, but also the ways that social media tools can facilitate listening. Gavin wrote some excellent advice not too long ago on a listserv and if we're lucky, he'll write it up as a blog post). Yahoo News Google News. The Zoomerang Study of Marketers and Web2.0 Additional Resources.
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