Museum 2.0

OCTOBER 8, 2008

The problem arises when expertise creates a feeling of entitlement to control the entire visitor experience. There are many models as well for what we do with user-generated content in the museum. When museums do assume this power, it is often in a zero-transparency way that doesn't model behavior for users. Power is attractive.

Authoring 42

Authoring Platform Museum YouTube 42

Museum 2.0

SEPTEMBER 4, 2008

The IdeaExchange and related programs use a Digg -like interface to allow users to promote preferred suggestions. As Charlene and Josh put it: Everyone who shops knows that products have problems, but it's the rare retailer or manufacturer that actually fixes them. This same process can also be applied to visitor-generated content.

Museum 20

Museum Participatory Evaluation Chapter 20

Museum 2.0

MARCH 6, 2019

While I originally wrote this post to advocate for more participatory practice (i.e. The problem arises when expertise creates a feeling of entitlement to control the entire visitor experience. There are many models as well for what we do with user-generated content in the museum. Power is attractive.

Authoring 44

Authoring Share Museum YouTube 44