Chile Disaster Hurricane Survey 
NTEN
OCTOBER 13, 2010
In fact, a survey we conducted indicates many people expect help to arrive within one hour of posting a request on an emergency organization's Facebook page. Unfortunately, this isn't Domino's Pizza and disaster response can't work as if it is. As Robert Scoble pointed out, "It's not so much about technology but people."
Beth's Blog: How Nonprofits Can Use Social Media
AUGUST 10, 2010
A new American Red Cross survey shows many web users would turn to social media to seek help for themselves or others during emergencies—and they expect first responders to be listening. The online survey asked 1,058 adults about their use of social media sites in emergency situations.
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