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Never Say These Words To A Customer

Eric Jacobsen Blog

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal.

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Find The Ideal Tone For Your Emails

Eric Jacobsen Blog

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. In fact, a recent study published by the Journal of Personality and Social Psychology found that its participants understood the tone they were imparting in only about half of their emails.

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New Book Shows You How To Set A Goal And Then Reach That Goal

Eric Jacobsen Blog

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. In her 260-page book, Halvorson covers : • How to set a goal that you will pursue even in the face of adversity.

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