Riffing on David Armano's Listen, Learn, and Adapt: Need Your Organization's Adaption Stories!
Beth's Blog: How Nonprofits Can Use Social Media
FEBRUARY 5, 2009
As the chief listener for the organization, Wendy honed her listening literacy skills using free tools like google alerts, technorati, RSS reader, and delicious. Here's but one example from a blogger: “I took an American Red Cross class I thought was less than satisfactory. […] Someone found my blog post and told the local chapter director.
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