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You're Invited to the Tech Leadership Academy

NTEN

Sure, we need those things to do our work well, but we know the real impact lies elsewhere: using handheld devices to collect data in the field, crowdsourcing maps to help under-resourced communities get the services they need, putting the power of your mission right into the hands of your stakeholders with mobile apps.

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ROI (Results on Insights) of Online Communities

Beth's Blog: How Nonprofits Can Use Social Media

You have to set up a framework at the beginning - hence the vital importance of a strategy map. In order for your community strategy to be sustainable, you need to be able to articulate value back to the organization. This value has to be articulated, at least in part, in the cultural language of your organization.

ROI 66