Articles Audience Policy Storyboard 
Forum One
APRIL 13, 2023
This phase may include audience interviews, surveys, field studies, an experience map or journey map, experience principles, or personas. For the education program, we spoke with staff, collected data, analyzed audience segmentation, and undertook a comprehensive audit of the technical ecosystem. So how do you get started?
Forum One
SEPTEMBER 28, 2021
This phase may include audience interviews, surveys, field studies, an experience map or journey map, experience principles, or personas. For the education program, we spoke with staff, collected data, analyzed audience segmentation, and undertook a comprehensive audit of the technical ecosystem. Phase 3: Ideation. Phase 4: Prototype.
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