Groundswell Book Club Part 1: Listening
Museum 2.0
AUGUST 7, 2008
For many museums, visitor research--how people use the museum, navigate exhibits, and understand content--may be an equally important arena in which to adopt groundswell listening techniques. the Exploratorium is a place high school/junior high students go on field trips and make snarky videos at their teachers' behest (source: YouTube ).
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