Phone Student Teen Wikipedia 
Museum 2.0
OCTOBER 15, 2009
Over the past year, I've noticed a strange trend in the calls I receive about upcoming participatory museum projects: the majority of them are being planned for teen audiences. Why are teens over-represented in participatory projects? Teens are a known (and somewhat controllable) entity.
Museum 2.0
MARCH 28, 2008
I AM suggesting that we publish complete staff directories with phone numbers and email addresses on websites. How many times have you visited a museum site in search of a phone number or email address and woken up two hours later dizzy from the painful and ultimately unsuccessful phone system nightmare? It's very relational.
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