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Nonprofit CRM Trends Plus How to Choose an eCRM - Online Fundraising, Advocacy, and Social Media - frogloop

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Also, NTEN recently published a report on the results of a survey covering CRM satisfaction. Ask about security: are they PCI Compliant (you can look this up on Wikipedia), and if so what level? Philip also describes how Artez differentiates itself and talks about what nonprofits should look for when shopping for a CRM solution.