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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map.

Phase 46
article thumbnail

The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. Some activities we like to do with our clients include stakeholder interviews and workshops, preliminary service blueprints, and an ecosystem map. ? Phase 2: Research. The next phase is research. Phase 3: Ideation.

Phase 46