Remove Hints Remove Influence Remove Language Remove Webex
article thumbnail

Testing Your Donation Form Part 4: Running a Usability Test

Connection Cafe

I’ve seen test participants use salty language (yes, really) and even break into hard sweats (yes, really). Your goal is to observe without influencing which is the most important and tricky part of running your test. Don’t give hints. Don’t give hints unless they are completely stuck. Which leads to….

Test 33